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Implementation of FaMa
Analysis of present condition at customer´s place
The objective is to learn what a customer uses for his property administraton field, in what condition his existing data are, etc. In the course of analysis it is also necessary to determine the range of mounting of our SW and define the required layouts. In result, there is a solution draft for customer according to his requirements.
Processing of differential analysis of user requirements
Specifies the solution draft and states the additional specific requirements above the scope of the offer.
User roles definition and settings
The particular roles and settings are defined and their functionality is tested.
Preparation of SW product components installation
Comprises preparation of subparts, modules and functions for fast installation of the whole application on the server / servers and client stations.
Personal installation of SW product at customer´s place
Comprises the application installation at customer´s place.
Customization, configuration, parametrization
Adjustment of product to customer´s requirements according to his wishes and needs, then settings of configuration and particular parameters.
Localization into foreign language environments
The service comprises product supply in required mutation (Slovak, English, German, …) and adjustment of application to legislative and customs of the user´s mother country.
Migration of customer data (definition, implementation, control)
Comprises batch transfer of customer´s data to FaMa from preprepaired import tables (MS Excel preferably) and other databases of previous user´s systems. Within this service the migration is defined (which data will be transferred), implemented and its control is performed.
Process and data integration with information systems (definition, development, testing)
Application may be connected to other IS - economic, graphic, CRM, manager ones, etc, data may be shared with other applications. The full integration with Microsoft group products, in particular during interrelated documentation linking, is a matter of course.
User training
The service comprises the basic user acquaintance with system and its functionality. Within training of the key users it may be training of administrators, operators and also detailed training of particular mounted modules.
Implementation of specific requirements
Comprises the other services above the scope of the above mentionned ones.
User documentation creation
The content of the service is the creation of system application functions (user control of application) and a manual to functions of particular installed modules. Then, it is creation of documentation for administrators, i.e. how to configurate and suit application to changing conditions in organization.
Support of trial operation (i.e. in the period of the final testing before commission of system to routine operation)
Comprises hot-line services and free consultations for users testing the system, with objective of final system tuning in own organization conditions.
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